Send feedback from TestFlight: open TestFlight, select Pairveen, then tap Send Beta Feedback. Include a screenshot and the approximate time of the issue whenever possible.
A voice note did not upload
- Keep Pairveen open for a moment after recording while the upload begins.
- If the note is marked as saved on your device, tap Send saved note again when your connection improves.
- Check that Pairveen has microphone access in iPhone Settings.
- Do not delete the app before sending feedback; a pending local note may otherwise be removed.
A reply has no audio
Confirm the conversation language is English, Urdu, or Roman Urdu, then tap the playback control again on a stable connection. Urdu and Roman Urdu replies should use natural Urdu speech. Report the message and selected language if playback still fails.
Account and profile help
Your username anchors your Pairveen account. You can add credentials later, update assembled profile details in My Family, or use account controls to log out, reset your Pairveen data, or request deletion. Deletion may finish in the background, and the account cannot be used while it is pending.
What to include in a report
- Your Pairveen username, but never your password.
- Your iPhone or iPad model and iOS version.
- The selected language and whether you used text or a voice note.
- What you expected and what happened instead.